Ordering and Paying for Products

How do I pay for products?

You can pay for products with your own online banking credentials, a debit or credit card, a mobile payment method, or by invoice/installments. You can choose the payment method that suits you at checkout.

Can I pay by invoice or in installments?

Yes. If you'd like to pay by invoice or in installments, choose Klarna, OP Lasku, or Walley as your payment method. You'll receive an invoice by email that you can pay later, either in full or in installments of your choosing.

How much does shipping cost?

Our shipping prices depend on the shipping method and delivery area you choose. You'll see the final shipping cost at checkout before you pay.


Finland: €7.00–14.90

Åland: €13.50

Sweden: €9.50–13.50

Estonia: €7.50–13.50

Latvia: €7.50–13.50

Lithuania: €7.50–13.50

Denmark: €11.50–13.50


Free Shipping

We offer free shipping via Posti's small parcel, Posti parcel, Matkahuolto parcel, and Postnord MyPack Collect, when your order total exceeds €100.

How long does delivery take?

Your package usually leaves us within 1–3 days of your order, often even on the same day.

We ship all orders placed before 11:00 AM the same business day.

Delivery time depends on the shipping method and country you choose.


General delivery times:

Finland: 1–3 business days

Sweden: 2–5 business days

Estonia: 2–5 business days

Latvia: 2–5 business days

Lithuania: 2–5 business days

Denmark: 2–5 business days

I forgot to add products to my order. What should I do?

Our packages ship quickly. But if your order hasn't been processed yet, you can still add products to it. Contact our customer service and we'll guide you through placing an additional order.

If your order has already been processed, unfortunately no more products can be added to the same order.

Products and Product Safety

What material are Steely Pop's metal jewelry findings made of?

All the jewelry findings we sell are made of stainless steel. Our products use grades 304, 316, and 316L, which are often referred to as "surgical steel." Stainless steel is a highly durable, allergy-friendly jewelry material that doesn't tarnish or change color with use.

Our gold-plated products are plated with 18K or 24K gold applied to the surface of the steel finding.

Can surgical steel cause allergic reactions?

Very rarely. Surgical steel is a jewelry material recommended by the Allergy, Skin and Asthma Federation, for example for people with nickel allergies. It's one of the least allergenic jewelry materials and is safe to use, which is why it's also commonly used in items like kitchen utensils. The most sensitive individuals may still experience allergic symptoms from surgical steel, but in our experience this is very rare.

Does surgical steel contain nickel?

Yes. Nickel is always used in the production of surgical steel. However, one property of stainless steel (surgical steel) is that the nickel in the alloy doesn't release from the material onto, for example, your skin. That's why steel jewelry findings are often described as "nickel-free," even though the material does technically contain nickel. Because nickel doesn't release from surgical steel, it's usually a safe jewelry material even for people with nickel allergies.

Is the gold plating on your gold-plated products real gold?

Yes. Our gold-plated products are plated with genuine 18K or 24K gold. You can see the exact material each product is made of on its product page.

How long does the gold plating on gold-plated products last?

Since gold-plated parts are coated, the gold plating may wear off over time and with heavy use. Wear on the coating is a basic characteristic of all plated jewelry findings.

How long the plating lasts depends on how much the jewelry is exposed to friction, scratches, cosmetics, sweat, and moisture. So it's hard to say exactly how long the plating will stay in good condition on your particular jewelry.

Under normal use, however, the plating holds up well — anywhere from six months to two years or more.

Where are your products made?

Our steel jewelry findings are manufactured in China. Our titanium jewelry findings come from the United States.

Are Steely Pop's products tested?

Yes. The EU bans the use of lead and cadmium in jewelry materials and has set limits on nickel release from jewelry metals. Stainless steel and titanium aren't risk materials from a jewelry-safety standpoint, but we still ensure product safety by regularly testing our products at an accredited testing laboratory in Finland.

Laboratory testing checks for possible nickel release onto the skin, as well as whether the tested jewelry findings contain any substances banned by the EU. The testing is an official jewelry safety study conducted under the REACH Regulation (Regulation (EC) No 1907/2006 of the European Parliament and of the Council).

Steely Pop's products meet all EU jewelry safety standards, so you can buy jewelry findings from us with complete confidence.

Read more about our quality control here.

Bronze, Silver, and Gold Membership

What do Bronze, Silver, and Gold membership mean?

Bronze, Silver, and Gold membership gives you Steely Pop's products at a permanently discounted price. If you order from us often, you can reach these discount tiers and get all our products at up to 15% off going forward.

How do I reach the discount tiers?

You reach a new discount tier once your total purchases exceed the threshold for that tier. The tiers are as follows:

Total purchases of €1,000: Bronze membership –5%
Total purchases of €2,000: Silver membership –10%
Total purchases of €3,000: Gold membership –15%

Once you've reached a tier, you'll get products at that permanently discounted price going forward.

How do I activate the discounted prices?

Discount tiers are applied automatically when you place orders using the same email address. Your email address acts as your membership.

You can also create a free customer account on the login page by selecting "Register." Once you have a customer account with our online store, your orders will appear in one place.

You'll get the discounted prices automatically applied once you cross the threshold for a discount tier.

Can I combine discount codes or other discounts with already-discounted prices?

Not all discounts can be combined with each other. However, our checkout always makes sure you get the best discount you're entitled to. We also occasionally offer special perks for our Bronze, Silver, and Gold members.