We ship orders to the countries and regions listed below. The available shipping methods and their exact prices are shown at checkout before the order is confirmed.

Delivery Countries and Prices

The shipping cost depends on the delivery country and the shipping method selected. Depending on the service chosen, delivery can be directed to a parcel locker, a pickup point, or the recipient's address.

Finland: €7.00–14.90
Åland: €9.50–13.50
Netherlands: €16.90–22.80
Belgium: €16.90–22.80
Bulgaria: €20.40–22.80
Spain: €19.90–21.50
Ireland: €21.20–22.80
Italy: €18.90–21.50
Austria: €14.90–19.90
Greece: €21.50–24.90
Croatia: €18.90–22.80
Latvia: €9.50–18.90
Lithuania: €9.50–18.90
Luxembourg: €16.90–18.90
Portugal: €18.90–21.50
Poland: €17.50–18.90
France: €18.90–22.80
Romania: €18.90–22.80
Sweden: €9.50–13.50
Germany: €14.90–15.70
Slovakia: €20.40–22.80
Slovenia: €18.90–20.40
Denmark: €11.50–13.50
Czech Republic: €17.50–18.90
Hungary: €18.90–20.40
Estonia: €9.50–18.90

These prices are the current price ranges for the various shipping methods. The exact shipping price and the options available for your address are shown at checkout.

Shipping prices include the applicable VAT for the delivery country.

Free Shipping

We offer free shipping when the value of the products in your order, after discounts, reaches at least:

€100: Finland, Åland, Sweden, Denmark, Estonia, Latvia, and Lithuania

€150: all other delivery countries listed above

Free shipping applies to the standard shipping method marked as free at checkout. Other shipping methods remain available at their regular price.

The free shipping method becomes automatically available at checkout once the order value reaches the threshold set for the delivery country.

Order Processing

We typically process and ship orders within 1–2 business days of the order and payment being confirmed.

Orders placed and paid for before 11:00 AM on business days are generally shipped the same business day. Campaigns, holidays, and higher-than-usual order volumes may extend the processing time.

Processing time refers to the time from when the order is placed until the shipment is handed over for transport. The actual transit time begins after that.

Shipping Methods

We ship orders via Posti, Matkahuolto, PostNord, GLS, and UPS. In the destination country, the shipment may also be delivered by the carrier's local partner.

The available shipping methods depend on the delivery country, postal code, and order. Delivery can be directed to a parcel locker, a pickup point, or the recipient's address.

The options available for your address are shown at checkout before payment.

If the selected shipping method cannot be used, we may change it to an equivalent shipping method at no extra cost. If the change significantly affects the pickup location, shipping method, or estimated delivery time, we will contact you before shipping the order.

Estimated Delivery Times

The estimated transit time from when the order is shipped is typically:

Finland: 1–3 business days
Baltic and other Nordic countries: 2–5 business days
Other EU countries: 3–7 business days

Delivery times are estimates. Holidays, high volumes, remote delivery areas, and other exceptional situations at carriers may extend the delivery time.

Shipping Confirmation and Tracking

You will receive a shipping confirmation by email once your order has been shipped. If the shipping method includes tracking, you will also receive the shipment's tracking information at the same time.

Before confirming your order, please make sure your shipping address, email address, and phone number are correct. Your email address and phone number may be used for shipment arrival notifications.

Uncollected or Returned Shipment

Please collect your shipment within the storage period stated in the arrival notification. Failing to collect a shipment is not the same as cancelling the order.

If a shipment is returned to us due to it not being collected, an incorrect or incomplete address, or another reason attributable to the customer, we may deduct the actual shipping and return costs incurred from the amount refunded.

A returned order can be reshipped once a new shipping fee has been paid.

Delayed or Lost Shipment

For consumer orders, Steely Pop is responsible for the shipment until the customer or their designated recipient has taken possession of it.

If the tracking information does not update, the delivery is significantly delayed, or the shipment appears to be lost, please contact info@steelypop.fi. We will investigate the matter with the carrier.

Shipment Damaged in Transit

If a package or its contents have been damaged during transport, please take photos of the outer packaging, the packaging materials, and the damaged products as soon as possible.

Keep the packaging and its contents until the matter has been resolved. Contact info@steelypop.fi and include your order number, a description of the damage, and the photos you took.